A deceptive design pattern or dark pattern is a method employed by companies to make consumers do unintended things or to make it harder to do what they intended to do. Examples include free trial subscriptions which eventually turned out to be pricey and charged automatically to credit cards; additional charges or items appearing when […]
Tag: consumer protection
Untrue Promotions of “Daily Deals” Now Ceased at Expedia Singapore’s Website
The misleading promotional activities on Expedia Singapore’s website has now halted, thanks to the competition watchdog, the Competition and Consumer Commission of Singapore (“CCCS”). BEX Travel Asia (“BEX”), the website operator of Expedia Singapore, has put an end to its misleading promotions after the investigation by CCCS about its unfair practices. The “Daily Hotel Deals” […]